we have discussed some how-tos on starting outsourcing. Here we give additional tips in order to jump start your outsourcing success.
Clearly define a schedule for your project. This includes the length of time you expect the product or service to be delivered, and the next ones you expect to be done after a certain project. This way your chosen provider can arrange their schedules in accordance to your requirements. This also makes for a more organized work calendar.
An outsourcer is not merely an outsourcer. When looking for an outsourcing partner, you may want to look into them as you would if you were to hire a full-time employee - because that's what they are in some ways. Don't skimp on questions and evaluate them as much as you need to. They are going to be doing work for you, and it's your name on the line.
Experience is key. There are many outsourcers out there today and chances are there will be a few that have experience with the type of project that you want to outsource. Focus on these types of outsourcers and you will be more satisfied with the outcome rather than being somebody's guinea pig.
Price is not all that. Of course you went to outsourcing because you probably want to save money, and outsourcing providers are keen on this and price their products and services accordingly. But focus not on the price alone, but focus more on value for money. Are the types of products and services they are rendering fit for the price they are quoting? Some companies may be a bit more expensive but the quality they put out may be astounding. Some companies offer too-good-to-be-true rates, and more likely than not perhaps those are. Review their portfolios and judge their samples, and then make your choice.
Gartner rated these countries' offshore worthiness using the poor, fair, good, very good, and excellent scales. Using these and the over-all offshore and leased staff competency, India and Mexico emerge as the best offshore destinations in the world today. But that doesn't means countries that get a poor rating do badly. In a similar survey made by Global Services Magazine and Business Standard, India has 6 cities perfect for offshore and leased staff service, Dublin ranks 4th, and Manila (the Philippines) ranks 6th over all. In yet another list of "Emerging Global Outsourcing Cities" India has 4, but the Philippines's Cebu gets the number one spot.
Indian offshore experts concede that the Philippines is fast catching up because the country's demands for outsourcing, offshore and staff leasing are at an all time high in spite of the global recession. Manila's BPO revenues are half of India's even if Manila's workforce is not nearly half of India's.
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